Operational analytics, not surveillance.
Bulk File Downloader is meant to help with large file workflows, not become another place where sensitive browsing data accumulates. This page describes the intended privacy behavior of the extension and the shared backend around it.
- Default mindset
- Keep collection narrow and local where possible
- Opt-out
- Analytics collection can be turned off anytime
- Protected pages
- Browser-restricted pages are intentionally blocked
What the extension stores
Bulk File Downloader stores popup preferences and workflow state locally in your browser. When analytics are enabled, it also keeps a capped local history of normalized scan domains and counts so a later scan can be classified as first-time or repeat. That history is removed when analytics are disabled.
What analytics include
If analytics are enabled, scan events may include the product and version, broad browser/OS/locale, free or Pro tier, scan mode and outcome, rounded duration, aggregate result counts, the scanned site's registrable domain (for example, example.co.uk), and a local first/repeat bucket. Queue, upgrade, review, Store-click, and uninstall events use similarly bounded operational fields. Events are relayed to PostHog with person profiles disabled and no client IP or persistent extension identifier added.
What analytics do not include
When extension analytics are enabled, scan diagnostics may include the full URL of the page the user chose to scan, including its subdomain, path, query string, and fragment. Analytics do not include page titles, page contents, extracted file or image URLs, exported lists, clipboard contents, passwords embedded in URLs, license keys, or license email. Protected browser pages are excluded.
Website Store-click measurement
When you click an Add to Chrome link, the website records the product, an allow-listed page and CTA label, a broad source category, controlled campaign labels, and the time of the click. It does not send the full page URL, search query, referrer URL, cookies, browser fingerprint, persistent identifier, or raw IP address to analytics.
How to opt out
Open the extension, go to Settings > Account, and turn off analytics collection. This also clears the registered uninstall analytics URL. Core scan, filter, export, and download features still work without analytics enabled.
What support collects
When you contact support, we receive the name you choose to provide, your email address, the selected application and topic, and your message. We use those details only to investigate and reply to your request.